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Information We Collect

Personal information (name, email, phone number) provided through contact forms
Property details and service preferences you share with us
Communication history and service records
Website usage data and analytics information
Location data for service delivery purposes

How We Use Your Information

To provide and improve our lawn and snow removal services
To communicate with you about quotes, appointments, and service updates
To send you relevant seasonal service reminders and promotions
To process payments and maintain service records
To comply with legal obligations and resolve disputes

Data Retention

We retain your information as long as you are an active customer
Service records are maintained for up to 7 years for business purposes
You may request deletion of your data at any time by contacting us
Some information may be retained longer to comply with legal requirements

Third-Party Sharing

We do not sell your personal information to third parties
Service providers (payment processors, scheduling software) may access data as necessary
Law enforcement or regulatory agencies when required by law
All third-party providers are contractually obligated to protect your data

Data Security

We use industry-standard encryption and security measures
Access to personal information is restricted to authorized personnel only
Regular security audits and updates to protect against breaches
Secure payment processing through trusted third-party providers

Your Rights

Access: You can request a copy of your personal information
Correction: You can update or correct inaccurate information
Deletion: You can request deletion of your data (subject to legal requirements)
Opt-out: You can unsubscribe from marketing communications at any time
Portability: You can request your data in a portable format

Cookies and Tracking

We use cookies to improve website functionality and user experience
Analytics cookies help us understand how visitors use our site
You can control cookie preferences through your browser settings
Essential cookies are necessary for the website to function properly

Advertising

We may use third-party advertising platforms (Google Ads, Facebook Ads)
These platforms may collect data for targeted advertising purposes
You can opt out of personalized ads through platform settings
We comply with all applicable advertising regulations and guidelines

Children's Privacy

Our services are not directed to children under 13
We do not knowingly collect information from children
Parents/guardians can contact us to remove any child information

Changes to This Policy

We may update this policy periodically to reflect changes in practices
Updates will be posted on this page with a new \"Last updated\" date
Continued use of our services constitutes acceptance of changes

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: infosherwoodlawns@gmail.com

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Privacy policy

(Updated April 15, 2026)

About us